Terms and Conditions
Dear Client,
Exotica Exclusive will try its' best to maximize your comfort and satisfaction in all ways possible, also on the side of law, legality and safety during the whole process of your safari, however to keep all things straight and transparent the company feels obliged to follow and shall the need be execute the following rules.
Terms and conditions
All services provided by Exotica Exclusive are governed by the laws of Kenya and any claims arising are subject to these laws to the exclusion of all others.
Deposit and payment terms
A booking is confirmed and will be held once a deposit of 50% of the quoted cost of the holiday has been received. The balance is due and payable 30 days before departure.
Liability
Although all the transport machinery is maintained in good mechanical condition, breakedowns can occur.
The Company assumes no liability for the acts or omissions of its employees, agents and suppliers other than provided by the laws of Kenya and where air travel is used, such liability is limited by the laws of Kenya and by international convention. The Company accepts no liability for the death, bodily injury or illness caused to
client/s.
Cancellation
Refunds will be made for cancellations made in writing 30 days prior to the start of the holiday. A refund will be made for all monies received minus a 15% administration fee of the quoted cost of the holiday. Cancellations with less than 30 days notice will incur forfeiture of the total quoted cost of the holiday.
Client responsibilities
Passports, visas, health documents and any other documentation that is required are the responsibility of the client and the Company can not be held liable should the trip be affected in the absence of such documents. It is recommended that the client purchase medical and travel insurance as the client is not covered by any insurance other than those provided for by the laws of Kenya.
Contact
Erik Brenner - Professional Safari Guide
safariboy@swiftkenya.com
phone: 00254-727 027 626 (Kenya)